Free Consultation
Free Consultation
For new clients - to get the most from your sessions (15 mins)
Description
We offer a free consultation with each client to discuss what you want to get from your classes, and to run through your current level of fitness and any illnesses or injuries that we need to take into account - so that we can not only meet your needs in terms of goals, but importantly ensure that you exercise safely.
Cancellation Policy
Booking Policy We understand that life can be busy and plans sometimes change. To help us manage our time and resources effectively, please note the following policies: Private 1:1 Sessions: Face-to-Face Sessions: We have a 72-hour cancellation policy. This allows us to reschedule the session or offer the slot to another client, as well as manage studio booking costs. Online Sessions: Cancellations or rescheduling must be done at least 24 hours in advance. Late Cancellations & No-Shows: Late cancellations or no-shows may result in a full charge for the session. Group Classes: Livestream Option: If you can't attend in person, please notify us at least 4 hours before the class starts to arrange a livestream. Recording Option: If you can't join live, we can send you a recording of the session. Please note that this recording is for personal use only. Livestream Notice: During the livestream, the teacher may not always be in front of the camera, as they will be assisting clients in the room. We will check in with you, so please ensure your camera is on and that the teacher can see you clearly. Courses: Non-Refundable: Course fees are non-refundable. However, we are committed to helping you get the most out of the course. If you are unable to attend a session, please contact us to discuss possible alternatives. Thank you for your understanding and cooperation. We look forward to helping you achieve your wellness goals.
Class Venue
Online or telephone
Barbican, London, UK
07718 189 661
caroline@core-pilates.co.uk