Free Consultation
For new clients - to get the most from your sessions (15 mins)
Service Description
We offer a free consultation with each client to discuss what you want to get from your classes, and to run through your current level of fitness and any illnesses or injuries that we need to take into account - so that we can not only meet your needs in terms of goals, but importantly ensure that you exercise safely.
Cancellation Policy
Core Pilates Membership – Terms & Conditions 1️. Payments & Billing Cycle – Payments are taken monthly via Direct Debit (12 payments per year). 2️. Sessions Per Year – Your membership covers 48 weeks of classes annually, with planned breaks already factored into the pricing. You’ll receive advance notice of non-teaching weeks. 3️. Cancellation Policy – You can cancel anytime with one month’s notice by emailing Caroline@core-pilates.co.uk 4️. Make-Up Sessions – If you miss a class, you can make it up within the same month (subject to availability). Please contact me in advance to check space. 5️. No Refunds for Missed Sessions – Payments secure your place, so refunds aren’t given for missed sessions. However, you can use the make-up session option. 6️. Class Schedule & Changes – Class times or availability may be adjusted based on demand, but I’ll always keep you informed. 7️. Payment Security – All Direct Debits are protected by the Direct Debit Guarantee, ensuring safe and secure transactions. 1:1 Sessions For 1:1 sessions, please contact us directly to discuss availability, rescheduling, or any changes. Thank you for your understanding and cooperation. We look forward to helping you achieve your wellness goals.
Contact Details
Barbican, London, UK