top of page

Terms & Conditions

Last Updated 1/8/2023

Core Pilates (we, us and our), has developed and makes available Pilates and related programs to clients (our Services).


These Terms and Conditions of Service (Terms), as may be amended by Core Pilates from time to time, apply to supply of the Services and to each client’s use of those services wherever You, our client lives. If you are a client and you are a resident of:


 A. Australia, the Privacy Policy at ANNEXURE A applies;


 B. the European Union, supplementary terms at ANNEXURE B relating to the GDPR apply;


 C. the United States, supplementary terms at ANNEXURE C apply.


1. Core Pilates complies with The Consumer Rights Act 2015 (the “Code”). Core Pilates observes the operation of these laws and your rights under them. The services are offered to you further to these laws.


2. Core Pilates reserves the right to change hours of operation, services offered and all fees and charges, at any time, at its sole discretion and without prior notice to you. Any such changes will be notified to you through either a newsletter published from time to time, the website, notices in the studio and/or mailing / emailing to your last known address.


3. You are bound by and have to uphold the “Rules and Regulations” which set expectations about your behavior and conduct. You have been provided with a copy of the current Rules and Regulations. The Rules and Regulations may be changed or updated by Core Pilates at any time at its sole discretion and without prior notice.


4. It is your responsibility to ensure that you correctly operate any studio facilities or equipment. If you are in doubt as to how to correctly operate or use any studio facilities or equipment, you must consult a Core Pilates staff member for assistance.


5. No one has made any representations (whether verbal or written) to induce you to enter this Agreement and that no verbal agreements or understandings have been made with Core Pilates. All terms in relation to the provision of services are set out in this Agreement.


6. You must inform Core Pilates of any change in your contact details, bank accounts or credit card details for payment, or any other information relevant to your use of the services.


7. You will receive opt-out marketing correspondence via electronic transmission on a regular basis which may include (but is not limited to) newsletters and promotional material. You may unsubscribe at any time.


8. The Rules and Regulations, and the interpretation thereof, are at the sole discretion of management. You should ensure that you are familiar with the current Rules & Regulations and Terms and Conditions which can be found online at


9. Except to the extent that consumer laws provide you with more generous cooling off terms, where you have entered into an Agreement for a Minimum Term, there is a fourteen (14) Day Cooling-Off Period that begins on the (Join) date the agreement is signed, during which time you may terminate your agreement by delivering written notice to Core Pilates. The following charges will apply:


(a) The cost of services provided by Core Pilates to you during this Cooling Off Period, and;


(b) An Administration Fee of £50.


10. Use of Core Pilates is limited to persons who are at least eighteen years of age.


11. Clients less than 16 years of age must be supervised by an adult when using the studio facilities. If you are under 16 years of age, your parent or guardian must complete your pre-exercise screening form.


12. Your direct debit agreement may be canceled by Core Pilates if you do not adhere to the Rules and Regulations, your behavior in Core Pilates is deemed unacceptable, or for any other reason that the management of Core Pilates decides is applicable. Core Pilates reserves the right to refuse future services to you in these circumstances.


13. You may cancel your direct debit agreement at any time by giving 4 weeks written notice by email to Core Pilates. Address your email to  Your cancellation notice must include the following information:

  • Your full name as it appears on the direct debit agreement

  • The date you wish your cancellation to take effect. This must be at least 2 weeks after the date you send the email.


14. If you become unable to use the studio facilities by reason of medical/physical incapacity you will need to provide Core Pilates with a medical certificate from a qualified medical practitioner clearly stating that you are unable to exercise.  Any cancellation will include the following charges:


(a) The cost of services already provided by Core Pilates, and;


(b) An Administration Fee of £50.


15. If you are unable to attend a scheduled session booking or appointment, fees may apply.


i. Private Pilates sessions - you will be charged the full fee for the session if you cancel less than 24 hours in advance of the scheduled session start time.


ii. Pilates Semi-Private Sessions - Sessions are not able to be canceled or rescheduled. If you are unable to attend your scheduled session you will not receive a refund or credit.


16. You are required to complete a pre-exercise screening form. You must notify Core Pilates of any change in your health and fitness (including pregnancy) so that your training regime can be appropriately modified.


17. Any advice and/or recommendation by an Core Pilates Pilates Instructor / Employee is not intended to constitute medical diagnosis or treatment, nor should it be relied on as a suggested course of medical treatment for a particular condition. If you are in doubt, you should obtain medical advice prior to commencing any exercise program.


18. You must not use any Core Pilates facilities whilst suffering from any infections or contagious illness, disease or other ailment or whilst suffering from any physical ailment such as open cuts, sores, or minor infections where there is a risk (however small) to other you and guests.


19. You are aware that the use of the premises and its facilities and your

participation in Pilates sessions conducted by Core Pilates may involve strenuous activity and special risks.


20. You warrant that you are physically able to participate in any sessions or fitness programs, or use any studio facilities in which you have chosen to participate and have not been advised otherwise by your medical practitioner. You further warrant that you have no pre-existing medical condition that would otherwise prevent you from using the studio facilities and/or participating in any sessions or fitness programs.


You understand that you will be engaging in activities that may involve risk of personal injury or illness and which may also involve the risk of economic/property loss and damage. You also understand that there may be risks involved that are not known to you or to Core Pilates or may not be foreseen or reasonably foreseeable at this time or at the time of using the studio facilities or participating in the sessions/fitness program. You assume the foregoing risks including risk of any negligence by Core Pilates and its respective owners, directors, officers, employees or agents, and accept personal responsibility for any injury (including but not limited to personal injury and disability), illness, damage, loss, claim, liability or expense of any kind or nature, that you may suffer arising out of or in connection with the use of studio facilities or participation in classes/fitness programs by you, or any minor/person under your supervision, care or control.


23. You hereby release and forever discharge Core Pilates from all actions, suits, proceedings, claims, demands, losses, damages, penalties, fines, costs and expenses howsoever arising that you may have incurred arising from or in connection with your use of Core Pilates facilities and equipment, or from being on studio premises to the fullest extent permitted by law and whether caused or contributed to (directly or indirectly) by any act of negligence, breach of duty or default/omission on the part of Core Pilates and its respective owners, directors, officers, employees or agents.


24. You agree that Core Pilates will not be liable for any loss, damage or theft of any of your (or your guest’s or children’s) property except where caused by the gross negligence of Core Pilates. Further, Core Pilates will not be liable for any death, personal injury or illness occurring on studio premises or as a result of use of facilities or equipment, except to the extent that it arises from the gross negligence of Core Pilates and its respective owners, directors, officers, employees or agents.


25. A monthly Direct Debit may be paid by a nominated bank account or credit card. Payments made by credit card will attract a credit card processing fee.


26. Should you fail to inform Core Pilates of changes to your payment details or your payment details are declined when Core Pilates processes a payment, you assume responsibility for fees incurred by the Core Pilates seeking payment to which they are contractually entitled. You also assume all debt recovery costs incurred by the Core Pilates in the event of non-payment for services.


27. Should any payments, fees or other debts remain due but unpaid from any source, Core Pilates may suspend your use of the studio services until all fees and other debts are paid in full. If payment is not received your use of the studio services and facilities may be canceled.


Core Pilates engages the services of a Debt Collection agency to manage client  accounts with an outstanding debt and reserves the right to invoke a reasonable Administration Fee on overdue accounts.


28. All fees and charges are subject to Clause 2 of this Agreement.Core Pilates may amend the fees at any time but endeavor to provide reasonable notice to you in the event of changes.


29. SPECIFIC ACKNOWLEDGMENTS (All clients undertaking monthly direct debit payments must acknowledge and agree to the following.)


i. Your nominated bank account or credit card is debited every 28 days. Your bank reference will show as Core Pilates.


ii. Your direct debit will continue until you cancel your by providing Core Pilates) with four (4) weeks written notice. Your direct debit will then be canceled after one (1) further 28-day debit cycle.


iii. Whenever a payment is declined or returned unpaid, the outstanding amount, together with an Administration Fee will be charged to you.


iv. Payments will continue to be debited until the direct debit is canceled by you in writing. You will be notified of the date the debits will cease when the cancellation request is received and approved by Core Pilates.


v. By signing a direct debit agreement you also agree to Stripe Service Agreement terms and conditions.

REMOTE PILATES SESSIONS (live and pre-recorded online sessions)

30. The terms of this agreement that pertain to class participation apply equally to remote sessions attended by students in their own space. However, students attending virtually should exercise diligence in considering a suitable space free from obstructions, sharp objects and trip hazards.


31. Sessions will be recorded for legal purposes and will not be used for public use without your consent and knowledge.

Code of Practice

Body Control Pilates Teachers are governed by a Code of Practice that relates to how they run their classes and work with clients.

Code of Conduct

You must adhere to the code of conduct to maintain a safe and enjoyable environment. Please respect the wellbeing and safety of each other while on the studio premises and comply with Occupational Health and Safety requirements of the studio.


Any internal signage displayed around the studio should be treated as part of the Rules and Regulations and Code of Conduct. If you are in breach of the Code of Conduct, Core Pilates reserves the right to terminate your access to services and take further action if deemed appropriate.


If you (or your child) cause damage to equipment or any property of Core Pilates you will be held liable for damages.


You must wear comfortable clothing appropriate for exercising.  The clothing should be neither restrictive to your movement nor so baggy that the instructor is unable to see your joints moving.


All equipment must be returned to its proper place after use; in all areas of the studio and in all sessions.


If your behavior is deemed unacceptable in the studio, you may receive a written warning and future actions may result in termination of your use of the studio services and facilities.


During or immediately prior to your becoming a client, we may obtain certain personal information (such as about your health and your financial position). Core Pilates will only use, disclose or deal with such information in accordance with its Privacy Policy, which can be provided to you or accessed on the Core Pilates website additionally, for safety and security reasons Core Pilates may use surveillance in common areas. You may not make any recording or take any photograph of any person without the authorisation of that person.


Core Pilates may take photos and footage of the studio for promotional usage, in which you may be visible. By using the services and facilities you consent for such images and footage to be used in promotional and other business-related material deemed appropriate unless otherwise advised in writing.


For your safety, if you become pregnant please let your instructors know before each session.



We are confident that our Pilates program will help you achieve your desired Result within a specific timeframe.  In the unlikely event that you have fulfilled your Commitment, as detailed below, and still don't achieve the Result promised by the program within the timeframe, we offer to work with you free until you do receive the Result.  We offer this results-based guarantee on the following basis:

Conditions of Guarantee:

  • You Document and agree on your Result & Timeframe with us in writing prior to commencing your program (the “Result”).

    • Result: Reduce Aches & Pains by 60% 

    • Timeframe: six weeks

  • To achieve your Result, you must fulfil the following commitments (collectively described as your Commitment):


  • Attend 2 x 30-minute in-person Pilates sessions each week

  • Do 3 x 10-minute home exercise program each week

  • Make agreed lifestyle changes to get 7-8 hours sleep, manage stress or other similar things to support wellbeing

  • SMS selfie of you doing your home workout each time within 10 minutes of doing it

  • Document your progress each week

  • Respond to all my SMS within 24h

  • Show up on time, every time for each session.

  • You document your Commitment

  • We continue to work with you free after the agreed time frame until you have achieved your Result AND continue to honour your Commitment. 

  • You agree to continue the program under the same conditions until you achieve your Result.

  • If we are unable to help you achieve your desired Result, following all the above conditions, we will refund your program fee in full (we reserve the right to deduct any costs incurred such as administration, purchase and supply of equipment, amounting to no-more than £100).


  • We cannot guarantee Results if you do not fulfil your Commitment or if there are medical contraindications. 

  • We reserve the right to deny a refund if we believe that you have not followed the program requirements or have not acted in good faith.


Core Pilates Privacy Policy



1. Introduction

Core Pilates provides Pilates services further to the Terms of Service. You will find definitions of the defined terms used in this Privacy Policy in the Terms of Service. This Privacy Policy applies to Australian clients only.


We may collect information on our website or by way of email or telephone call with our sales representatives. Use of the Services and collection of individual’s information in these ways is subject to this Privacy Policy, which are standards we have in place to protect the personal information we collect that is necessary and incidental to providing the Services and to our day-to-day operations. This Privacy Policy accords with the Australian Privacy Principles, as they apply to the handling of “Personal Information” as that term is defined, under the Privacy Act 1988 (Cth). When we refer to “Personal Information” in this policy, we are adopting the same definitions as the Privacy. By publishing this Privacy Policy, we aim to make it easy for our clients and the public to understand what Personal Information we collect and store, why we do this, how we receive and/or obtain that information, and the rights an individual has with respect to their Personal Information in our possession. We will update this policy as needed from time to time. We publish our Privacy Policy on our website . We may do things in addition to what is stated in this Privacy Policy to comply with the Australian Privacy Principles, and nothing in this Privacy Policy shall deem us to have not complied with the Australian Privacy Principles.


2. Application – who and what our policy applies to

Our Privacy Policy addresses how we handle Personal Information and Private Data as those terms are defined further to the Privacy Act. We handle Personal Information in our own right and reserve the right to handle it also for and on behalf of our clients and other third parties. Personal Information includes information collected and/or stored in physical or digital form. If at any time an individual provides Personal Information or other information about someone other than himself or herself, the individual warrants that they have that person’s consent to provide such information for the purpose specified. We do not accept enrolments from people under the age of 18 and we do not knowingly collect personal data from minors without first obtaining parental consent.


3. Information We Collect

We collect Personal Information necessary and incidental to providing the Services and to our day-to-day operations. This information allows us to identify who an individual is for the purpose of our business, to share Personal Information, contact an individual in the course of our business and transact with that individual.


Without limitation, the type of information we may collect includes Personal Information (such as personal details including name, location, date of birth, nationality, family details and other information defined as “Personal Information” in the Privacy Act that allows us to identify who an individual is); Contact Information (such as email address, physical address, telephone numbers and other information that allows us to contact an individual), Financial Information (being information related to an individual such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our services), Technical Information (being IP Addresses of users accessing our systems, actions of users on our website and other digital information created by an individual’s use of our online systems, Statistical Information (being information about an individual’s online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases and other information for statistical purposes and any other information an individual sends us or that is sent to us by others about the individual’s activities. We may collect other Personal Information about an individual, which we will maintain in accordance with this Privacy Policy. We may also collect non-Personal Information about an individual such as information regarding their computer, network and browser. Where non-Personal Information is collected the Australian Privacy Principles do not apply.


4. How is information collected

Most information will be collected in association with a client’s online enrolment and use of our website and online session delivery platform. However, we may also receive Personal Information from sources such as advertising, an individual’s own promotions, public records, mailing lists, contractors, staff, recruitment agencies and our business partners. In particular, information is likely to be collected as follows:


a. Enrolment: When a user enrolls or engages in another process whereby they enter Personal Information details in order to receive or access something, including our services;


b. Sharing with other clients: When a client provides Personal Information to other users of our website, online platform, or otherwise engages with other past or current consumers of our services;


c. Supply: When an individual supplies us with goods or services;


d. Contact: When an individual contacts us in any way;


e. Access: When an individual accesses us physically we may require them to provide us with details for us to permit them such access. When an individual accesses us through the internet we may collect information using cookies (if relevant – an individual can adjust their browser’s setting to accept or reject cookies) or analytical services; and/or


f. Pixel Tags: Pixel tags enable us to send email messages in a format customers can read and they tell us whether mail has been opened.


g. During the course of providing Pilates services: because we encourage clients to share their experience with one-another and we may record these experiences in writing, or in audio or visual form.


Because there are many contexts in which we may collect Personal Information, we cannot list them all, but will endeavor to communicate that this is what we are doing and that our clients and prospective clients are aware when their Personal Information is being collected. If we obtain someone’s Personal Information by accident, we will either delete or destroy it or inform the person who’s information it is.


5. When Personal Information is used or disclosed

a. We endeavor not to use any Personal Information other than for the purpose for which it was collected other than with an individual’s permission. The purpose of collection is determined by the circumstances in which the information was collected and/or submitted. We will only process Personal Information when we can identify a lawful basis to do so. It is always our responsibility to ensure that we can demonstrate which lawful basis applies to the particular processing purpose.


b. The most common lawful bases relied upon are with an individual’s consent and when we have legitimate interests. We will only rely upon express, clear and informed consent. We will keep a record of when and how we got consent from an individual, which you may revoke at any time upon written request, except in relation to the image/likeness waiver clients complete as part of their enrolment which is a precondition to your enrolment. We will only rely upon an identifiable legitimate interest where we can demonstrate that the processing of Personal Information is necessary to achieve it by balancing it against the individual’s interests, rights and freedoms. We will keep a record of our legitimate interests assessments.


c. We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


d. If it is necessary for us to disclose an individual’s Personal Information to third parties in a manner compliant with the Australian Privacy Principles in the course of our business, we will inform you that we intend to do so, or have done so, as soon as practical.


e. We will not disclose or sell an individual’s Personal Information to unrelated third parties under any circumstances, unless the prior consent of the individual is obtained.


f. Information is used to enable us to operate our business, especially as it relates to an individual. This may include: provision of goods and services between an individual and us, verifying an individual’s identity, communicating with an individual about our services, their relationship with us or offers, marketing and promotions from either us or our partners, investigating any complaints made by or about an individual or alleged or actual breaches of our Terms and Conditions of Service, or as required or permitted under any law.


g. There are some circumstances in which we must disclose an individual’s information: these are where we reasonably believe that an individual may be engaged in fraudulent, deceptive or unlawful activity that a governmental authority should be made aware of; as required by any law (including the Privacy Act); and/or in order to sell our business (in that we may need to transfer Personal Information to a new owner).


h. We will not disclose an individual’s Personal Information to any entity outside of Australia that is in a jurisdiction that does not have a similar regime to the Australian Privacy Principles or an implemented and enforceable privacy policy similar to this Privacy Policy. We will take reasonable steps to ensure that any disclosure to an entity outside of Australia will not be made until that entity has agreed in writing with us to safeguard Personal Information as we do.


i. We may utilize third-pay service providers to communicate with an individual and to store contact details about an individual. These service providers may or may not be located in Australia.


j. An individual who uses our online platform or our website from outside of Australia will be sending information (including Personal Information) to [insert countries where your digital information servers are located], and possibly to other countries where our servers are located. That information may then be transferred within these aforementioned countries or back out of these countries to other countries outside of the individual’s country of residence, depending on the type of information and how it is stored by us. These countries may not necessarily have data protection laws as comprehensive or protective as those in your country of residence, however our collection, storage and use of Personal Information will at all times continue to be governed by this Privacy Policy.


6. Opting in and out

An individual may opt to not have us collect their Personal Information. This may prevent us from offering them some or all of our services and may terminate their access to some or all of the services they access with or through us. Where relevant, the individual will have the right to choose to have information collected and/or receive information from us (Opt In); or the individual will have the right to choose to exclude himself or herself from some or all collection of information and/or receiving information from us (Opt Out).


7. Security

a. Our Data Protection Officer is appointed to oversee this Privacy Policy and compliance with the Privacy Act. This officer may have other duties within our business and also be assisted by internal and external professionals and advisors. You may contact our Data Protection Officer at in the first instance, or by writing to us at our registered address.


b. We will take all reasonable precautions to protect an individual’s Personal Information from unauthorized access. This includes appropriately securing our physical facilities and electronic networks. We use SSL encryption to store and transfer Personal Information. Despite this, the security of online transactions and the security of communications sent by electronic means or by post cannot be guaranteed. Each individual that provides information to us via the internet, over the phone or by post does so at their own risk. We cannot accept responsibility for misuse or loss of, or unauthorized access to, Personal Information where the security of information is not within our control.


c. We are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose an individual’s Personal Information to in accordance with this policy or any applicable laws) unless otherwise required by the Privacy Act. The collection and use of an individual’s information by such third parties may be subject to separate privacy and security policies.


d. If an individual suspects any misuse or loss of, or unauthorized access to, their Personal Information, they should let us know immediately.


e. We are not liable for any loss, damage or claim arising out of another person’s use of the Personal Information where we were authorized to provide that person with the Personal Information.


f. Where there is a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information, then:


i) We will immediately establish the likelihood and severity of the resulting risk to wider rights and freedoms of natural persons;


ii) If we determine there is a risk from the security breach, then we will immediately notify the relevant supervisory authority and provide all relevant information on the particular breach, and by no later than 72 hours after having first become aware of the breach;


iii) If we determine there is a high risk from the security breach (a higher threshold than set for notifying supervisory authorities), we will immediately notify the affected individuals and provide all relevant information on the particular breach without undue delay.


g. We will document the facts relating to any security breach, its effects and the remedial action taken, and investigate the cause of the breach and how to prevent similar situations in the future.


8. Accessing and amending information

a. Subject to the Australian Privacy Principles, an individual has the right to request from us the Personal Information that we have about them, and we have an obligation to provide them with such information as soon as practicable, and by no later than 28 days of receiving the written request. The individual is free to retain and reuse their Personal Information for their own purposes. We may be required to transmit the Personal Information directly to another organization if this is technically feasible.


b. If an individual cannot update their own information, we will correct any errors in the Personal Information we hold about an individual within 28 days of receiving written notice from them about those errors, or two months where the request for rectification is complex.


c. It is an individual’s responsibility to provide us with accurate and truthful Personal Information. We cannot be liable for any information that is provided to us that is incorrect.


d. Where a request to access Personal Information is manifestly unfounded, excessive and/or repetitive, we may refuse to respond or charge an individual a reasonable fee for our costs incurred in meeting any of their requests to disclose the Personal Information we hold about them. Where we refuse to respond to a request, we will explain why to the individual, informing them of their right to complain to the supervisory authority and to a judicial remedy without undue delay and at the latest within 28 days.


e. We may be required to delete or remove all Personal Information we have on an individual upon request in the following circumstances:


i) Where the Personal Information is no longer necessary in relation to the purpose for which it was originally collected and/or processed;


ii) When the individual withdraws consent;


iii) When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing;


iv) The processing of the Personal Information was otherwise in breach of the GDPR;


v) The Personal Information has to be erased in order to comply with a legal obligation; and/or


vi) The Personal Information is in relation to a child.


f. We may refuse to delete or remove all Personal Information we have on an individual where the Personal Information was processed for the following reasons:


i) To exercise the right of freedom of expression and information;


ii) To comply with a legal obligation for the performance of a public interest task or exercise of official authority.


iii) For public health purposes in the public interest;


iv) Archiving purposes in the public interest, scientific research historical research or statistical purposes; or


v) The exercise or defense of legal claims.


9. Complaints and Disputes

If an individual has a complaint about our handling of their Personal Information, they should address their complaint in writing to The Data Protection Officer, Core Pilates at or at the Company’s registered postal address, details of which are found on our website.


If we have a dispute that relates in any way to an individual’s Personal Information, we must first attempt to resolve the dispute directly amongst ourselves. Any proceedings should be commenced in [your Australian state], Australia.


If we become aware of any unauthorized access to an individual’s Personal Information we will inform them at the earliest practical opportunity once we have established what was accessed and how it was accessed.


10. Contacting individuals

From time to time, we may send important notices, such as changes to our terms and conditions of service and our policies. Because this information is important to the individual’s interaction with us, they may not opt out of receiving these communications.






Your privacy is very important to us; this policy is to help you understand how Core Pilates store, use and protect your personal data.  Personal data includes information that you provide on our Client Enrolment Form as well as online. 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you, usually via our Client Enrolment Form, to ensure that we understand your fitness goals and any contraindications that you may have.  We use the information that you have given us to provide you with a service that meets your needs and expectations as efficiently and effectively as possible.

How we store your personal information

All of the information you provide will be stored securely.  We retain your information for a minimum of 7 years, for professional and insurance purposes.  After this time we will dispose of your information securely. 


Although we do not share your information with third parties we may share this information with other Pilates teachers if they are covering a class, to ensure that your needs continue to be met and to ensure your safety whilst exercising. 


Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent.  By attending a class either in person or online you are deemed to have consented to your data being retained.  You are able to remove your consent at any time.  You can do this by contacting


Your data protection rights

Under data protection law, you have rights including:

  - Your right of access - You have the right to ask us for copies of your personal information.

  - Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete         information you think is incomplete.

  - Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact Caroline Churchill at Core Pilates by email if you wish to make a request.






Core Pilates has developed and makes available Pilates and related Services to clients. These Supplementary Terms, as may be amended by Us from time to time, apply to our supply of Our Products and Services to client’s using our Services and who are located in and citizens of the United States of America.


Unless specified to the contrary, the Terms of Service (Terms) take precedence over these Supplementary Terms. Defined terms in the Terms are adopted and apply to the Supplementary Terms, together with the following terms: .


Minors: We do not offer our Services to Minors (an individual who has obtained the age of majority in their domicile state) and by accessing and using our Services you affirm you are not a Minor.


For European Union (EU) Users: If You are a European Union consumer, You are required to complete your transaction with Core Pilates and your terms of service are available here. You will benefit from any mandatory provisions of the law of the country in which You are resident in.


United States Federal Government End Use Provisions: If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.


United States Legal Compliance: You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.


Electronic Communications: When you visit the Website or send emails to Us, You are communicating with Us electronically. You consent to receive communications from Us electronically. We will communicate with You by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that We provide to you electronically satisfy any legal requirement that such communications be in writing.

Waiver Agreement

Why You’re Reading This Document

The purpose of this release and waiver (the “Waiver”) is to openly communicate the risks of practicing Pilates together, either in person or online, and have you release Core Pilates of any liability. Please be aware that if you do not sign this Waiver and agree to its terms, you will not be permitted to participate in any classes.


If you are a minor, your legal guardian must also sign this Waiver on your behalf.




  1. Parties. We will refer to Core Pilates, as “Core Pilates”, “us”, “we”,  or “our”, and we’ll refer to you, the undersigned (electronically or by hand), or the person who has clicked “I Agree” to this Waiver, as “you” or “your”.


  1. The Activities. You may participate, in person or online, in Pilates, Yoga and exercise classes, sessions, events, workshops and more with Core Pilates. We offer various levels of transformative and science-based Pilates classes, all of which may involve but are not limited to the following (“Activities”):


  1. Flexibility training in the form of Pilates and Yoga positions, bodyweight exercises, use of Pilates equipment for stretching and resistance exercises, strength exercises, mobility, range of motion exercises, breathing exercises, and relaxation exercises.


  1. The Activities may involve receiving adjustments from instructors, so please advise in advance if you do not want adjustments.


  1. The Activities also apply to any classes made available for online streaming and participation, both live or recorded, or that take place outside of Core Pilates' facilities, including outdoors. We need you to acknowledge that you are responsible for the safe facilitation of the Activities happening outside of our facilities.


  1. Equipment. In the course of the Activities, you will use a variety of equipment, which may include but is not limited to:  straps, mats, reformer, chair, tower, rings, resistance bands, cadillac, barrels, Gyrotonic pulley towers, Gyrotonic ladder, magic circle, spinal corrector, stability and rotational discs, balance pods, dumbbells, foam rollers, massage balls (the “Equipment”). Please do not use any equipment not instructed by Core Pilates.


  1. Inherent Risks. You understand that participating in the Activities poses inherent risks, some more obvious or more serious than others. These risks can result in serious harm and injuries that could change your quality of life and, in very rare and extreme circumstances, may even result in death.  


  1. Injuries include but are not limited to things like muscle tears, strains, rhabdomyolysis and other musculoskeletal injuries, sprains, fractures, broken bones, cardiovascular complications, high blood pressure, dehydration, dizziness, fainting, and hearing loss.




  1. Exposure to and contraction of COVID-19 or other communicable diseases passed on via other participants and use of shared space, surfaces, or Equipment.


  1. Additional risks of Activities for pregnant or post-natal women to the health of your fetus and your body, including but not limited to pregnancy loss, low birth weight, early delivery, and postpartum complications.


  1. Additional risks posed by participating in the Activities online, as there is no in-person supervision or space provided for you, and you will therefore need to ensure the safety of the Activities, using your judgment on how to best practice them, not pushing yourself too far or attempting anything you feel unsure how to perform.


  1. Other risks posed for Activities performed outdoors, such as tripping or collision with human or natural elements, sun exposure, dehydration, insects, exposure to infections, diseases, pollutants and other environmental factors. You understand and agree it is your responsibility to ensure a safe space and environment to perform the Activities.


  1. Affirmation of Health. By participating in any Activities with Core Pilates, you affirm that you have sought medical advice regarding your fitness or are certain of your ability to engage in the Activities. If you have any pre-existing medical conditions (e.g. asthma, diabetes, heart disease), physical injuries, weakness, are pregnant, post-natal or post-surgery, you should consult with your doctor first before engaging in the Activities. Please communicate and inform us IMMEDIATELY if at any point you do not feel well during the Activities.


  1. COVID-19 & Infectious Disease. If at any point within 14 days prior to participating in any of the Activities, you have suffered from symptoms of a communicable disease (including but not limited to fever, chills, cough, shortness of breath, or sore throat), been in close contact with someone with a known or suspected case or in a hot spot area, or else are uncertain of your health or risk of transmission, you agree not to join or participate in the Activities and you should consult with your doctor. You agree to comply with all measures and policies implemented by Core Pilates and applicable public health guidelines as updated, including but not limited to wearing masks, personal hygiene and social distancing, and allowing your temperature to be checked before arriving to class.


  1. Consent to Cooperate with Contact Tracing. You understand and agree that Core Pilates may disclose your personal information to the relevant authorities as required by law and policies related to the containment of COVID-19 through contact tracing or for other lawful purposes.


  1. Voluntary Assumption of Risk. You have read this Waiver and understand the risks of participating in the Activities with Core Pilates. Your signature below, electronic signature or clicking 'I Agree’, and your participation in the Activities with Core Pilates illustrates your voluntary engagement and assumption of the risks of the Activities.  


  1. Release, Waiver and Indemnity. You hereby release, hold harmless, indemnify and waive any claims against Core Pilates, its members, directors, officers, contractors, employees, volunteers, agents, executors, administrators, successors, family members and assigns (the “Released Parties”) from any liability and damages arising from death or personal injuries, including the contraction of COVID-19 or other communicable diseases or related to premises liability, however caused including as a result of Core Pilates’ negligence, during your participation in the Activities with Core Pilates. You are releasing the Released Parties at your own risk and you agree to forfeit any and all forms of legal recourse which may be available to you, including but not limited to any form of damages, as a result of your participation in the Activities. You agree that this provision applies to you, your family, heirs, executors or anyone else who may be able to bring a legal action on your behalf in the future.   


  1. Continued Agreement. Agreement to this Waiver will act as your continued agreement to all ensuing Activities, classes, session, events, workshops, and more, whether in person, online, or via video conferencing tool.


  1. General Legal Provisions. Choice of Laws and Venue. This Waiver will be governed exclusively by the laws of England and Wales. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of England and Wales. Severability. If any provisions of this Waiver are invalid or unenforceable, the other provisions in the Waiver will remain in full force and effect. Entire Agreement. This Waiver constitutes the entire agreement between the parties and replaces any prior agreements. Headings. The headings used in this Waiver are for stylistic purposes only and none of the content in the headings are intended to be legally binding. Online Agreement. We agree that this Waiver may be signed electronically or agreed to by having you click “I Agree”, the effect of which will be the same as signing by hand and the intention of which is that both parties desire to be bound by all the terms of this Waiver.



You agree that you have read this Waiver and fully understand its contents and voluntarily agree to be bound to all of its terms.


Printed name ____________________________________________________________________________________


Signature ___________________________________________    Date ______________________________________


Signature of parent or guardian if the participant is a minor _________________________________________________



Thank you for communicating honestly with us. We look forward to welcoming you at Core Pilates! 

bottom of page